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myPower ALL
FAQ
Compatibility
| 1. |
Will myPower ALL work with my device? |
| |
myPower ALL works with hundreds of personal electronic
devices. For a list of compatible devices, go to: www.tekkeon.com/myPoweralladapters |
| 2. |
If my device is not listed on the compatibility
list, will it work with myPower ALL? |
| |
myPower ALL works with most devices that require 19V
(MP3450/MP3450i/MP3750) or less. The compatibility
obstacle for myPower ALL is the physical connection to
the power jack. Device manufacturers all use varying
types of jacks, so an adapter must be used to connect
the myPower ALL cable to the device.
The adapters that fit a majority of the jack types are
included with myPower ALL. However, if you cannot find
your specific model in the compatibility list, but see
similar models, it is likely that myPower ALL will work
with your device. You can assume that the model has not
been included in the compatibility list, as we have not
yet identified the adapter type on that specific device.
Tekkeon makes every effort to identify the adapter plug
requirements of new devices. However, due to the large
number of devices available, we are not able to identify
the adapter requirements for every device. |
| 3. |
Will myPower ALL work
with my laptop? |
| |
MP3750 will power and/or
charge virtually all laptops that require
between 9.5 and 20V, and most
5V portable devices via a USB port.
MP3450 and MP3450i (R2) will power
and/or charge virtually all laptops
and most other portable devices that require 19V or
less, and most 5V portable devices via a USB port. MP3450 should be used to charge larger notebooks
that require up to 20V/3.5A.
myPower ALL comes with adapters for most major brands
of laptop computers. Apple laptops and some Dell
laptops require adapters that are not included with
myPower ALL, but are available at the Tekkeon Store.
Please note that myPower ALL will not work with
Apple laptops with 17” screens, or MacBook
laptops with the proprietary MagSafe power adapters.
For a list of compatible devices, go to www.tekkeon.com/myPoweralladapters.
Note: You can optimize the use of myPower ALL MP3750/MP3450/MP3450i with your notebook computer by setting
the voltage on myPower ALL to less than the required
voltage. This prevents myPower ALL from charging the
device, thus extending the amount of time you can use
myPower ALL to power your notebook. |
| 4. |
Will myPower ALL work with other devices,
like my blow dryer? |
| |
myPower ALL works with devices that require 20V DC
or less. As larger electronic devices require much more
power, myPower ALL can be used only with personal electronic
devices with a DC input. |
Adapters
| 5. |
How do I know which adapter to use with
my device? |
| |
The size of each adapter plug varies to match the device.
To determine which adapter to use, connect each of the
included adapters to your device. The correct adapter
will fit securely. |
| 6. |
Will the same adapter work for all my devices? |
| |
The type of adapter required depends on the device.
Several of the most common adapters are included with
myPower ALL. If your other devices require different adapters,
you simply remove one adapter and replace it with the
second adapter. Most adapters not included with myPower
ALL can be purchased through the Tekkeon Store. |
| 7. |
Can I obtain adapters that are not included
with the myPower ALL? |
| |
Yes. For a nominal fee, you can purchase additional
adapters from the Tekkeon Store. |
| 8. |
Can I obtain a replacement adapter if I
lose one? |
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Yes. For a nominal fee, you can purchase replacement
adapters from the Tekkeon Store. |
Charging
myPower ALL
| 9. |
Do I have to charge myPower ALL before I
use it? |
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Yes. Like any new device battery, myPower ALL must be
charged before it is used. |
| 10. |
Does myPower ALL come with a power adapter? |
| |
myPower ALL MP3450 and MP3450i come with an
AC/DC power adapter. MP3750 is charged using your laptop
power adapter and the appropriate input adapter tip,
some of which are included in the package. |
| 11. |
How long does it take to charge myPower
ALL? |
| |
myPower ALL charges in 4 hours. |
| 12. |
How long can I use myPower ALL with my device
before recharging it? |
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The length of time myPower ALL can be used to power
and/or charge your device depends on the device it is
charging. Following is the approximate time that myPower
ALL will power each device: |
| Portable Device |
Power
on the Go |
MP3450
(50Wh) |
MP3450i
(50Wh) |
MP3750
(50Wh) |
| Laptops |
3.5 hrs* |
4 hrs* |
3.5 hrs* |
| Portable DVD player |
6 hrs |
7 hrs |
n/a |
| Digital camcorders |
12 hrs |
14 hrs |
n/a |
| Portable media centers |
12 hrs of video
30 hrs of audio |
14 hrs of video
35 hrs of audio |
12 hrs of video
30 hrs of audio |
| MP3 players |
42 hrs |
48 hrs |
42 hrs |
| Portable CD players |
96 hrs |
111 hrs |
96 hrs |
| PDAs |
14 hrs |
16 hrs |
14 hrs |
| Mobile phones |
60 hrs of talk time |
70 hrs of talk time |
60 hrs of talk time |
| iPad |
17 hrs |
17 hrs |
17 hrs |
*Hours shown are approximate and will vary depending on
connected device. Extra run time for 17" laptops will be
lower.
MP3450 and MP3750 will power virtually all laptops
for which an adapter is available. MP3450 will charge
most laptops that draw up to 64W output power from the device
power adapter and MP3750 will charge most laptops that draw up to 90W from the device power adapter.
Using
myPower ALL
| 13. |
How does myPower ALL work? |
| |
myPower ALL is a rechargeable lithium polymer battery.
Before use, myPower ALL must be charged using the included
power adapter (MP3450/ MP3450i) or your notebook
power adapter (MP3750). Once charged, myPower ALL is
connected to a personal electronic device through its
power jack. While myPower ALL is connected, it powers
and charges the device battery, so the device can be
used while its battery is being charged. myPower ALL
discharges power as it powers and charges a device, so
it eventually must be recharged. |
| 14. |
What do I need to use myPower ALL? |
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You need your device that is to be charged, myPower
ALL, the appropriate power adapter, and power output cord. |
| 15. |
What's included with myPower ALL? |
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| myPower ALL comes with: |
| • |
AC/DC power adapter (MP3450/MP3450i) |
| • |
Adapter kit with drawstring pouch (quantity of
tips vary depending on device) |
| • |
Mini USB adapter tip (MP3450/MP3750) |
| • |
Power output cord |
| • |
Retractable USB cable (MP3450/MP3750) |
| • |
Device-At-A-Glance card (MP3450) |
| • |
Soft cover (MP3450) |
| • |
User guide |
| • |
Voltage detection guide (MP3450i) |
|
| 16. |
Is myPower ALL easy to set up? |
| |
Yes. With MP3750, you simply connect the power output
cord to myPower ALL, then connect the device; the voltage
is automatically detected and set. With MP3450 (and as an option on MP3750),
you set and lock the voltage required by your device. With
MP3450i, you set and lock the voltage using a manual
dip switch. |
| 17. |
Can I charge my mobile
phone while I’m powering my laptop? |
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Yes, you can charge your mobile phone or other 5V device
at the same time you power your laptop. |
| 18. |
What is the difference
between the MP3450 and MP3450i? |
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The MP3450i battery cell capacity is 16% greater than
that of the MP3450. In addition, the MP3450i battery
cell is an industrial grade quality which can withstand
higher operating temperatures (85 degree C). |
| 19. |
What tool do I use to
adjust the dip switch (change the voltage) on the MP3450i? |
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You can use a paper clip to adjust the dip switch settings. |
| 20. |
How do I find the voltage for my device? |
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The voltage specification can be found on the device
power adapter label, or the device specification label,
which is typically found on the bottom of the device. |
| 21. |
Are there recommended
voltage settings for each device type? |
| |
Yes, the recommended voltage settings (for MP3450 and MP3450i) are as follows: |
| Device
Type |
Voltage on Device Power
Adapter |
Suggested Voltage on
myPower ALL |
| Laptop Computers |
14V |
12V |
| 16V |
14V |
| 19V |
14V - 16V |
| 24V |
19V |
| Portable DVD Players |
9V |
7.5V - 9V |
| 12V |
9V - 12V |
| CD Players |
4.5V - 5V |
5V |
| PDAs |
5V |
5V |
| Mobile Phones |
3.7V - 5.7V |
5V |
| Digital camcorders |
9V |
7.5V - 9V |
| 12V |
9V - 12V |
| MP3/MP4 |
5V |
5V |
| 22. |
What is the voltage for the myPower ALL
charger? |
| |
The voltage for the myPower ALL charger included with
MP3450 and MP3450i is 100-240V. |
| 23. |
Do I have to remove the batteries from my
device to charge the batteries? |
| |
No, you do not remove the batteries from the device.
myPower ALL simply connects to the external power jack
on your device. |
| 24. |
Do all portable devices have a power jack? |
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No, not all portable electronic devices include a power
jack. myPower ALL can only be used with devices that include
a power jack. |
| 25. |
How many charge cycles
does the MP3450 provide? |
| |
The MP3450 and MP3750 will reduce to 70% of its capacity
after 300 full charge and discharge cycles. Thereafter,
the battery will continue to slightly diminish with each
full charge and discharge cycle. It is important to note
that a full charge cycle means that a battery is fully
charged and discharged. |
| 26. |
Can I connect batteries together to increase the capacity? |
| |
Yes, you can use the MP3450-10, an extended battery to double the myPower ALL battery
capacity. For R2 versions of MP3450, MP3450i and MP3750, you can add additional myPower ALL batteries viat the 6-pin connector. The MP3450-10, additional batteries and connection cable are sold separately. The MP3450-10 includes
the mounting bracket and is compatible with
the MP3450, MP3450i, and MP3750. |
General
Information
| 27. |
What safety features
do Tekkeon batteries provide? |
| |
| • |
Flame-retardant plastics that exceed
industry requirements |
| • |
Control of battery voltage and charging current
through standards-based algorithms |
| • |
Safey mechanisms to prevent over-charging (over-discharging,
over-current, short circuit) |
| • |
Charge rates that comply with battery cell manufacturer
recommendations |
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| 28. |
How long is the myPower
ALL warranty? |
| |
myPower ALL comes with a one-year limited warranty. |
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